Gain full control of your online reputation across business listings. Collect, monitor, and respond to local reviews on a single AI-powered platform.
Your frontline staff know your customers best. Now they can easily capture feedback when it matters most.
Brand-matched codes that customers can scan for submitting feedback without hassle.
See which locations excel at getting positive reviews and recognize top performers.
Route negative feedback directly to the right manager so problems get fixed fast.
Monitor review generation rates by location to see which stores need help and which strategies work best.
No more logging into your business profiles separately. Access them all in a single view to manage customer feedback.
See all your reviews regardless of platform and respond instantly without switching between tabs.
Focus on what needs attention first - sort by urgent negative reviews, location, or review type.
Compare how your ratings have improved over time and identify what's working.
Flag fake or inappropriate reviews for removal right from the dashboard to keep your reputation clean.
Publish offers, updates, and announcements across Google, Facebook, and more.
Maintain your brand voice with personalized AI-powered responses without burdening your team.
Generate thoughtful, brand-appropriate replies that save time but don't sound robotic.
Pre-set standard replies for common review categories while keeping them personal.
Include relevant keywords in responses to help your business show up better in search results.
Assign responses to the right people, with store managers handling their locations and corporate managing escalations.
Numbers don't tell the whole story. Get the context of your customer reviews to improve operations and customer experience.
Understand whether reviews are frustrated, happy, or neutral to guide your response strategy.
Automatically sort feedback into categories like staff service, cleanliness, or wait times to identify patterns.
Keep tabs on what people say about your brand on social media to maintain a complete view of your reputation.
A very understanding and responsive team, always eager to solve business problems. GMB optimization ensures accurate information available for customers, including timings and directions, helping build trust.
User-friendly platform with excellent support. It improves discoverability, engages prospects, and drives better conversions. Multiple features make it versatile and easy to explore.
ProManage is a proactive tool that helps optimize our online presence and SEO. It enhances brand visibility online, resulting in more calls and leads to our stores.
Using their business listing management tool has been a smooth experience. It provides an overview of all listings, reviews, ratings, calls, website visits, and allows bulk modifications while tracking performance effectively.
Excellent tool with great support. Our online visibility on Google Maps and other major listing sites was very low, but with ProManage, we were able to significantly improve it.
ProManage is a game-changer for SEO management. Bulk review management, protection from unauthorized changes, and seamless one-click posting save time while keeping our brand reputation intact.
User-friendly and easy to navigate. Managing multiple business pages is simple, and automated AI replies make responding to customer reviews instant and efficient.
The dashboard is easy to understand, and the team is cooperative. We thank ProManage for streamlining our digital presence on Google, allowing centralized publishing that drives calls and clicks effectively.
Your listings meet the highest industry standards for security and compliance.
Your local presence is always active with industry-leading reliability.
Granular permissions let you manage access by team or action.
While Google doesn’t allow direct deletion of reviews by business owners, you can report inappropriate or fake reviews for removal. With ProManage, you can easily flag such reviews from the platform. You can also raise a ticket to the relevant location manager, who can review the feedback and reach out to the customer to request removal if appropriate.
With review grouping and sentiment analysis, you can identify recurring issues such as slow service or cleanliness. Addressing these proactively helps improve overall customer experience and reduces negative feedback.
Encouraging reviews is easier when the process is simple. ProManage lets your staff share custom QR codes that customers scan to leave feedback. The leaderboard motivates location managers to perform better, ensuring steady growth in positive reviews.
Our Marvel AI adapts to your brand’s tone while responding to the reviews. They generate natural, personalized replies that save time while making every customer feel heard. SEO-friendly responses include relevant keywords to improve local search visibility, turning your review replies into a growth driver.
Yes, reviews are essential. Google and AI platforms heavily rely on ratings and reviews to recommend businesses. A strong review profile increases visibility and builds trust, making visitors more likely to convert into footfalls.
The #1 AI-powered ecosystem to dominate local searches with accurate listings, credible reviews, and higher conversions.
Recognized Hyperlocal Marketing
Tool for Health Sector
Increase walk-ins. Drive inquiries. Fuel business growth.
